Requests get lost.
Sitter requests, float needs and extra-hands asks travel by phone and text. Nobody can see what is open, who owns it or when it closed.
Platform / VitalTasks™
VitalTasks™ · Optimized shift assignmentsThe unit changed at 2 p.m. Your staffing plan should too.
VitalTasks™ turns census swings, acuity spikes and unit requests into recommended shifts and trackable tasks, routed to your own people first, confirmed on the floor and closed on the record.
The problem
The schedule is set at 7 a.m. The unit changes all day.
A schedule is a forecast. By mid-shift, three admissions have landed, a patient needs a 1:1 sitter, and a nurse has floated out. The response runs on phone calls, texts and whiteboards, and the default answer is too often the agency.
Agency becomes the reflex.
When a need can’t be routed fast to your own staff, the premium call is the easiest one to make.
Hours can’t be tied to the work.
Without proof of who was on the unit, and for what, disputes with agencies and payers come down to whose spreadsheet wins.
Core capabilities
Every need becomes a request. Every request becomes verified work.
Demand-based shift recommendations
CARI™ reads census, acuity and the admit/discharge forecast, then recommends the shifts and float moves each unit needs before the gap opens.
Unit request routing
Sitter, float, transport and extra-hands requests become live tickets, routed to the right people in CoreFirst™ order: your staff, then your float pool, then agency.
Presence-verified work
Each request is tied to Verify™ face match and geofence. Hours on a 1:1 sit or a float assignment are confirmed by who was actually on the unit.
Unit-aware task lists
When a clinician verifies in on a unit, VitalTasks™ surfaces that unit’s open requests and recurring tasks, so the work finds the person, not the other way around.
Credential-checked assignments
Compliance Shield™ confirms the person is cleared for the unit and the task before the request is assigned.
Open-to-close audit trail
Every request carries a timestamped record from opened to closed: who asked, who did it, when, and where. One record ends billing and agency disputes.
How it works
Signal, decide, verify, close.
- 1
Signal.
Census, acuity and unit requests flow in, or a charge nurse opens a request from her phone in seconds.
- 2
Recommend.
CARI™ proposes the shift, float move or assignment, and CoreFirst™ ranks who should get it: your people first.
- 3
Assign.
Compliance Shield™ confirms the credential; the request goes out through Mobilize™ and is accepted on the worker’s phone.
- 4
Verify.
The worker confirms presence on the unit with Verify™. The clock starts against that specific request.
- 5
Close.
The request closes with a full record. Calibrate™ shows what it cost against the agency alternative.
One worker, one record, every shift, now down to every request.
Who it’s for
Built for the people who run the shift.
Charge nurses and unit managers
One place to ask for help and see it arrive. No more phone trees at 2 p.m.
Staffing office and float pool leaders
A live view of every open request across units, routed in CoreFirst™ order before agency is called.
Nursing and operations executives
Verified hours tied to real demand, so premium and agency spend can be explained, and cut.
Finance and compliance
An audit trail per request: who, what, where, when, and whether they were cleared to do it.
- Fewer agency calls, because your own people see the need first.
- No ghost hours: every paid hour tied to a verified person on a real request.
- Labor savings measured at 1% or more of hourly payroll.
An illustrative afternoon
2:10 p.m., Med-Surg 4 West.
Two admissions are coming up from the ED and a fall-risk patient needs a sitter. Sarah Chen, RN, the charge nurse, opens a sitter request on her phone. VitalTasks™ routes it to a cleared CNA in the float pool, who accepts, verifies in on 4 West and starts the sit. Sarah sees it filled in minutes. Nobody called the agency, and the hour is on the record.
VitalTasks™Sitter request · Med-Surg 4 West
- OpenedSitter request · 4 West · Sarah Chen, RN
- RoutedCleared CNA, float pool
- AcceptedOn the CNA’s phone
- VerifiedIn on 4 West · sit started
Filled in minutes · no agency call · hour on the record
Stop staffing to yesterday’s forecast.
See how VitalTasks™ turns today’s demand into verified work, starting with a Calibrate™ read on where your labor dollars go.