Platform / CARI™

CARI™ · CareTeams agentic AI

Agentic AI, purpose-built for the healthcare workforce.

The right model for every task.

CARI™ is CareTeams’ proprietary agentic AI engine — the intelligence layer that runs beneath every platform capability. But CARI isn’t a foundation model. CARI is an orchestration layer over the world’s most powerful foundation models — selecting the best AI for each specific task, wrapping it in deep clinical workforce context, and delivering outcomes that no single model could achieve alone.

Clinical and operations leaders reviewing a workforce dashboard together
Claude · Gemini · OpenAIThe right model, every time, automatically
Three signals. One decision.
DemandCensus · Acuity · ED · OR · Scheduled cases
SupplyRoster · Skills · Availability · Credentials · Preferences
CostOvertime · Incentives · Agency · Productivity · HPPD
CARI™Brings it all together.
The best decision $684 Right person.
Right cost.
Right now.
Illustrative example.
Our point of view
“The race to build the most powerful AI model is already being won by Anthropic, Google, and OpenAI. Our job isn’t to compete with them. It’s to make their power useful in a clinical workforce context that they know nothing about.”

The foundation models — Claude, Gemini, OpenAI — are extraordinarily capable. They can write code, translate languages, reason through complex problems, and generate insights at a scale no human team could match.

But they have no idea what a Payroll-Based Journal is. They’ve never seen a CBA agreement for traveling nurses. They don’t know that a clinician’s California ICU license expires before their next scheduled shift. That context is what CARI provides.

CARI doesn’t replace these models — it directs them, contextualizes them, and makes their output clinically meaningful. The result is an AI layer that is simultaneously more powerful and more specific than anything a single foundation model could deliver on its own.

How does it work?

“Hey CARI…”

Leaders and clinicians ask CARI™ in plain language. And CARI™ doesn’t wait to be asked.

How CARI is architected

Three layers. One cohesive intelligence.

CARI operates as a purpose-built orchestration layer between the CareTeams platform and the world’s leading foundation AI models — supplying the clinical context that makes powerful AI actually useful in a workforce management environment.

  1. Layer1

    Foundation models

    The world’s most powerful general-purpose AI models

    Exceptional at reasoning, code generation, language translation, and analysis. CARI leverages these models without being locked into any one of them. As better models emerge, CARI adopts them. The platform never needs to be rebuilt.

    • Claude
    • Gemini
    • OpenAI
    • Others as they emerge
  2. Layer2

    CARI orchestration

    The CARI Orchestrator — task routing, context injection, clinical grounding

    CARI’s Orchestrator receives every task or query and makes two decisions simultaneously: which foundation model is best suited for this specific task, and what clinical context needs to be supplied before that model can produce a useful result. A code generation task routes to Claude. A multilingual query routes to Gemini. A demand forecast routes to CareTeams’ own predictive engine. The right model. Every time. Automatically.

  3. Layer3

    CareTeams platform

    Clinical workforce context — where AI output becomes operational reality

    Every CARI output surfaces directly inside the CareTeams platform — as a schedule adjustment, a compliance alert, a dashboard, a CareScript configuration, a clinician notification, or a shift broadcast. AI doesn’t live in a separate tool. It lives inside the workflow.

The CARI intelligence flywheel

CARI gets smarter with every client, every shift, and every interaction.

Compounding in value over time in a way that no new entrant can replicate quickly.

  1. 01

    More clients

    Each new healthcare organization adds richer, more diverse clinical workforce data to the platform.

  2. 02

    Richer context

    More data means deeper clinical context — better demand patterns, more accurate compliance signals, stronger engagement predictions.

  3. 03

    Smarter CARI

    CARI’s models improve continuously — better forecasts, faster configurations, more accurate burnout detection.

  4. 04

    Faster onboarding

    Smarter CARI means faster, more automated client onboarding — compressing implementation timelines and accelerating time to value.

“Simple models and a lot of data trump more elaborate models based on less data.”
— Peter Norvig, Google Research
What CARI does

Six core functions.

Knowledgebase

Healthcare-specific data and clinical context grounding every CARI™ decision.

Clinical workforce knowledge that grounds every CARI decision — from PBJ reporting requirements to CBA clause interpretation to Five-Star Quality Rating implications. The context layer that makes foundation models clinically useful.

Context Engine

Understands facility, role, shift, and census before acting.

Understands the full operational context of every interaction — facility, unit, role, shift, patient census, compliance status — before routing any task. Ensures every model receives the right clinical framing before it acts.

Rules Engine

Enforces CBAs, overtime, credentialing, and custom business logic automatically.

CareScript™ Configuration Engine

A scripting layer for custom integrations, rules, and cost allocations — designed to keep configuration off the upgrade path. You write the requirement; CARI™ writes and tests the code.

CARI writes, tests, and validates CareScript code from plain-language business requirements — using Claude as the underlying code generation model. Custom configurations that once took developers days now take minutes.

Gen BI Engine

Dashboards, reports, and trends on demand, in the format leaders need.

Generates dashboards, reports, trend analyses, and presentations on demand — in the format and cadence leadership needs. Ask CARI for a tardiness trend graph for Tuesday’s leadership meeting. She builds it.

Orchestrator

Turns demand signals into deployment decisions — continuously, at scale.

Why this architecture matters

For healthcare buyers.

No model lock-in

As AI models improve — and they will, rapidly — CareTeams adopts the best available option without rebuilding the platform. Your investment is protected regardless of how the AI landscape evolves.

Best model for every task

Code generation, language translation, demand forecasting, and compliance monitoring each have different optimal AI approaches. CARI selects the right one automatically — you never have to choose.

Clinical context always preserved

Foundation models are powerful but clinically naive. CARI’s Knowledgebase and Context Engine ensure every model output is grounded in the specific realities of your facility, your workforce, and your regulatory environment.

AI inside the workflow

CARI doesn’t live in a separate AI tool that staff have to remember to use. It surfaces inside the CareTeams platform — in the schedule, in the compliance alert, in the clinician notification — where the work actually happens.

Compounding intelligence

Every client, every shift, and every interaction makes CARI smarter. The platform compounds in value over time — and the gap between CareTeams and a new entrant grows wider with every passing quarter.

Enterprise-grade security

All foundation model interactions occur within CareTeams’ HIPAA-compliant AWS infrastructure with RBAC access controls. PHI never leaves the secure environment. Model outputs are governed by the same security standards as the rest of the platform.

See CARI in the context of your clinical environment.

The best way to understand what CARI does is to see her work in an environment like yours — your scheduling complexity, your compliance obligations, your workforce dynamics.