Company / The Science of Care

The Science of Care

The workforce crisis isn’t a math problem. It’s a human one.

For years, healthcare has treated staffing as an equation: X shifts plus Y clinicians equals coverage. But math doesn’t solve burnout. Math doesn’t stop turnover. And math doesn’t inspire a nurse to pick up a difficult Tuesday night shift. CareTeams was built on a different belief — that the clinical workforce crisis is fundamentally a problem of human motivation, and that the right science, applied through the right platform, can solve it.

The real problem
“When culture is neglected, low wages, overwhelming workloads, and leadership instability only intensify the problem. The conversation has to move beyond wages and benefits.”

These aren’t staffing problems. They’re engagement problems. And they require a fundamentally different kind of solution — one grounded in the science of what actually motivates human beings to show up, stay engaged, and invest in the work they do.

More than a thirdof nurses are considering leaving their role or the profession this year
82%average CNA turnover in long-term care
+58%increase in healthcare strike activity in a single year
Grounded in motivation science

Autonomy, mastery & purpose.

Principle 01

Autonomy

Control over the chaos.

Burnout is often the direct result of a lack of control. When clinicians have no say in their schedule, no visibility into their assignments, and no mechanism to make their preferences known, the work feels imposed rather than chosen.

The resultA workforce that feels respected, not restricted.

Principle 02

Mastery

Recognizing growth in real time.

Humans are wired to seek progress. When a caregiver picks up a specialized shift, completes a certification, or covers a difficult assignment, that achievement shouldn’t go unnoticed until a six-month annual review.

The resultA culture of continuous improvement and professional pride.

Principle 03

Purpose

Connecting the shift to the patient.

In the rush of a busy facility, it’s easy to lose sight of why the work matters. When people see the direct impact of their efforts, engagement skyrockets — and continuity of care follows.

The resultHigher retention driven by a shared sense of mission.

From principle to platform

How motivation science shows up in CareTeams — concretely.

Principle 01

Autonomy

Clinicians own their schedule, their preferences, their voice.

In the platform

Through Mobilize™, every clinician sets her own availability, applies for shifts she wants, and manages her credentials from her phone. CoreFirst™ Scheduling respects those preferences while ensuring coverage. GigPool™ opens cross-unit and cross-facility opportunities — letting clinicians grow without leaving.

Principle 02

Mastery

Recognition the moment it’s earned, not months later.

In the platform

The Momentum Loop™ — our proprietary behavioral feedback engine — rewards specific high-value actions like shift adherence, training completion, and difficult-assignment coverage. AnyTime Pay™, powered by One10, delivers earned wages within minutes of shift end. The feedback loop is instant and behavior-specific — exactly what mastery science requires.

Principle 03

Purpose

Connecting the shift to the patient outcome.

In the platform

CARI™ — our agentic AI engine — surfaces the connection between specific clinician actions and patient-care outcomes. Personalized handoff briefings give every shift clinical context. Compliance Shield™ protects the integrity of every clinician-patient interaction, so every shift is a chance to do right by the person in the bed.

Powered by One10

Why a healthcare platform partners with a motivation-science company.

CareTeams partners with One10 — a recognized leader in employee engagement and motivation science — to bring world-class behavioral expertise to the clinical workforce.

One10’s PerformX platform is the rewards engine inside Mobilize™, applying decades of behavioral data to design incentive programs that influence behavior, improve engagement, and drive measurable results in the most demanding workforce in the economy. Together, we move beyond transactional pay to transformational rewards — micro-incentives that build long-term loyalty and support the patient outcomes that matter most.

Learn more about our partnership →

How it works in practice

Science in every interaction.

A behavioral overlay across your stack

Unlike traditional software that sits passively in a workflow, CareTeams operates as a behavioral layer across your existing technology ecosystem — email, text, learning management, EMR, HRIS. Every interaction is an opportunity to reinforce the behaviors that build the workforce you want.

Predictive engagement by CARI™

CARI™ doesn’t just predict staffing gaps — she identifies engagement gaps. She flags when a clinician’s behavioral patterns suggest burnout before they realize it themselves, giving leaders the chance to intervene with support rather than scrambling to replace someone who’s already decided to leave.

Recognition through the Momentum Loop™

A proprietary behavioral feedback system that delivers immediate, meaningful recognition for high-value clinical behaviors. Not generic points. Not a leaderboard. Science-backed micro-incentives tied to the specific actions that reduce turnover, improve care quality, and build the culture your organization needs.

Real rewards via AnyTime Pay™

Powered by One10 and blockchain-based payment infrastructure, CareTeams pays every clinician the moment their shift ends. For a CNA earning under $40,000 a year, immediate access to earned wages isn’t a perk — it’s a life-changing benefit that no competitor can match.

Outcomes

When you apply science to care, metrics move.

Less agency dependence

Engaged staff fill shifts internally — reducing the costly agency cycle that drives further turnover.

Higher internal fill rates

Voluntary shift engagement replaces reactive scrambling — coverage improves without mandates.

Lower turnover costs

A workforce that feels seen, valued, and in control doesn’t leave. The ones that stay get better over time.

The clinical workforce crisis isn’t a math problem.
And the solution isn’t better software.
It’s better science.

Stop managing shifts. Start motivating your people.

See how CareTeams powered by One10 can transform your staffing data and operational approach into human performance — and what that looks like for your specific clinical environment.